Discreet Shipping
All items are sent PLAIN PACKAGED and SECURE with NO INDICATION of the ‘adult-clothing’ contents to ensure your 100% privacy.
Shipping Method
We ship to World-Wide with same Flat Rate shipping. Please allow up to 5-7 days for delivery, either if we do not have stock of your item, or if it is made to order.
Please feel free to call and check the progress of your order at any time. If there is a longer delay to delivery, then we will keep you well posted.
Expedite delivery available in following countries
Australia Austria Belgium Canada Cyprus Czech Republic Denmark Estonia Falkland Islands (Malvinas) Finland France Germany Gibraltar Greece Hong Kong Hungary Iceland Ireland Israel South east Asia |
Italy Korea Japan Latvia Luxembourg Malta Monaco Netherlands New Zealand Norway Poland Portugal Slovakia (Slovak Republic) Slovenia Spain Sweden Switzerland United Kingdom United States Russia |
Payments
Once agreed, payments can ONLY be accepted in the form of PayPal (Registered customers may then use credit cards).
Return and Refund Policy
Exchange of Products. The item(s) I have ordered are too small/big. How do I return it?
All of our items come with one month replacement guarantee. If you are unhappy with any of our products or you would like to exchange them for a different size, an alternative product, just send it back and change the one you like.
Product Refund
The goods must be returned with their original condition and packaging. Goods will only be accepted that are returned as new, i.e. have not been washed or worn, with tags and labels still intact. If any of the above conditions are not met we reserve the right to return the goods to you at your expenses.
We will charge you $45 as administrative fee for this refund and minus the original shipping costs.
All customer need to pay for the postage cost back to our warehouse.
Please note we will not be responsible for returned items lost in the post back to us, so we suggest you use Special Delivery or Recorded post or some other method of insured post to safeguard yourself.
Non Refundable Goods
Because we discount most of our items – we cannot incur a lot of returns and restocking fees. Federal law prohibits the return of articles worn against the body for health and sanitary reasons.
Goods of an intimate nature are non refundable and non exchangeable once they have been opened, this includes hosiery, breast plate, mask, breast form, underwear, sex toys and bondage items and is in accordance with health and hygiene regulations.
Faulty Products
All products are inspected before dispatch, however in the unlikely event that your goods are faulty please return within 10 days. For those none silicone material products, we regret that we are unable to accept any faulty items back after this time.
Please return the item in a clean condition, in its original packaging, complete with any manuals and accessories. When returning faulty items please download and print a Merchandise return form which needs to be included in the returned parcel.
If the item is faulty we will cover the cost of your return postage up to a value of $15 Parcels costing over $15 or posting from overseas please email us to obtain your personal reference number.
Cancellations of unopened orders
Customers may cancel their order within 5 days of purchase. A refund will be issued straight away if the goods have not left our premises. If the goods are in transit we will refund you as soon as we receive the goods back.